Integra Global Solutions has introduced a new round-the-clock AI-powered receptionist solution built specifically for the accounting industry.

The new solution, dubbed AI Receptionist, is designed to address the communication hurdles that contemporary accounting firms encounter.

It functions 24/7, guaranteeing that no call is missed, no potential client is overlooked, and no customer feels disregarded.

Integra noted that its AI Receptionist, which now available to firms across the US and UK, offers a solution that operates tirelessly and effectively without the need for oversight.

Unlike standard call centre bots, Integra’s AI Receptionist is built upon insights gathered from more than 20 years of collaboration with accounting firms.

This customised approach ensures that the service caters to the specific demands of the sector.

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Each aspect of the AI Reception Service is designed to align with the workflows of firms and the expectations of clients.

The service also considers the cyclical nature of the accounting industry, as highlighted by the company.

Integra Global Solutions CEO Ganesh Ranganathan said: “This launch is a response to what we see every day; accounting firms overwhelmed by administrative tasks and missing critical calls.

“Our AI Answering Services bring intelligent automation to the front desk so firms can stay responsive without increasing headcount or costs. The best part is we handle all the setup and deployment and the accounting firm does not need to learn anything about the AI.”

Founded in 2004, Integra Global Solutions offers a range of outsourcing solutions such as accounting, bookkeeping, payroll, tax preparation, virtual staffing and AI bookkeeping bots.