A technical problem disrupted the Audit and Risk (AR126) exam conducted by Chartered Accountants Australia and New Zealand (CA ANZ), preventing some candidates from completing their assessment on 10 March 2026.

In a statement, CA ANZ confirmed the incident and said the disruption was linked to a failure in a third-party exam delivery platform.

The professional accounting body said: “We sincerely apologise to affected candidates and acknowledge and understand their frustration, given the time and effort they have invested to meet the high benchmark set by the CA Programme.

“This disruption is being treated seriously and thoroughly reviewed. CA ANZ remains committed to maintaining the high standards expected of the CA Programme.”

The issue stemmed from an external exam platform operated by Janison Education Group.

CA ANZ noted that it worked with the provider to address the problem and exams scheduled for 11 March proceeded successfully.

The organisation said affected candidates have been offered alternative arrangements.

These include a replacement exam date, an existing alternative exam sitting later in the term or the option to withdraw from the subject without academic or financial penalty in line with its academic policies.

“The options offered are designed to maintain fairness and equity across our entire subject cohort, while upholding the integrity of the Graduate Diploma of Chartered Accounting,” the statement added.

“This includes ensuring that all qualifying assessments are conducted under consistent, secure and rigorous conditions, in line with professional and regulatory expectations.”

The accounting body will also offer complimentary support resources through its CA Study Masterclass (CASM) offering to candidates preparing for a replacement exam.

A webinar with a dedicated teaching team will also be scheduled.

CA ANZ has around 140,000 members. The body recently called on businesses to prepare early for payday superannuation changes.