• Register
Return to: Home > Comments > Trust your team

Trust your team

Chris Biggs, Managing Director of Theta Financial Reporting explains how the accountancy industry may manage a team remotely by instilling a culture of trust

"This pandemic has created many challenges for businesses, and while working at home may not stand out as an exceptionally important one, it has thrown organisational management and productivity questions into the air. This means that giving trust to your team, relying on their work ethic and relinquishing control as a leader are key aspects to maintaining output when working remotely, comments

The first thing to do when building a team is to employ people you can trust and then trust them - after all, that’s why you hired them! It may feel natural to micro-manage a dispersed team but cannot and should not try to - its demotivating for everyone and won't give the team the chance to stretch, learn and grow. Trust them to do the right thing and encourage them to make decisions. 

Secondly, you must be accessible and create a culture where anyone can come to you for help. You should be striving for a virtual head-around-a-door situation, but make sure to strike the balance between being accessible and being accessible 24/7. The latter will likely make the team feel like they should also be accessible 24/7 and live flexible working by example. It is fine to clock off, just let your team know in advance.

Another important aspect of trusting your team is letting them control their work. There’s no point in having a flexible environment and then telling people how to manage their hours, what to do and when to do it.  Yes, ask to be kept updated on key deadlines or progress on major issues etc, but don’t schedule their day around their personal commitments and challenges – you will only get it wrong and irritate them in the process. 

And while this last one can be the most challenging, particularly during these tough times, be positive. If you are feeling worried, stressed or uncertain, then your team will feel this equally, if not more so. Being remote can amplify this worry and stress. Your team look to you for leadership and during this time, be honest and realistic, but provide the inspiration, confidence and comfort they need. If you have imposter syndrome, put that to one side and recognise you are running your business because you are a leader and this is your time to lead and to trust." 

Top Content

    ARGA team, assemble!

    The new top team has been named that will see in root-and-branch reform at the Financial Reporting Council (FRC) as it transforms into the Audit, Reporting and Governance Authority (ARGA). Will the new duo be as dynamic as some are hoping? Robin Amlôt reports.

    read more

    FASB: a quest for simpler standards

    FASB chair Russell Golden addressed the IMA 2019 Annual Conference and Expo at the Sheraton San Diego Hotel and Marina, California, on 18 June. IMA immediate former chair-emeritus Alex Eng acted as moderator. Joe Pickard reports.

    read more

    The future of audit, and how to get there

    Two recent reports peer into the future of the audit profession. One analyses what an audit should offer, while the other looks at how the audit process will be carried out. Robin Amlôt takes a closer look at both.

    read more

    EFAA elects new president, focuses on digital future

    EFAA’s new president, Salvador Marin, outlined his key priorities for the next two years at the organisation’s 2019 annual general meeting, while outgoing president Bodo Richardt offered advice. Robin Amlôt reports.

    read more

    CORONAVIRUS TIMELINE: REACTIONS FROM THE ACCOUNTANCY PROFESSION

    As the Coronavirus (COVID-19) continues to spread across the world, the International Accounting Bulletin and The Accountant will be collating all the latest news and updates from the profession on the pandemic’s impact.

    read more
Privacy Policy

We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.