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Saying goodbye: The implications of high staff turnover

By Chris Conway*

Having a staff member leave can be a tough time for a business.

But as well as an empty seat and loss of productivity, you could also land yourself with extra costs.

So what are the implications of high staff turnover?

The cost of staff vacancies
A recent report by Oxford Economics found it typically costs £30,614 to replace an employee.
The two main factors are the cost of lost output and the logical cost of recruiting and absorbing a new worker into the workplace.

On average new employees in small businesses take 24 weeks to reach optimum productivity. For example, among accountants the figure is 32 weeks.

Many industries such as recruitment and law have high staff turnover as people leave due to pressure or to start their own business.

If there is a high staff turnover this could be costing your business a lot of money.

Your national insurance bill
There is also a lot of administration that comes with registering a leaver.

You need to give them a p45 that provides their tax codes and any earnings and deductions.

You also need to make any payments that are owed such as salary or untaken holiday. This could be before you usually pay them, meaning you need the cash from the business earlier than usual.

If you forget to register their departure on your PAYE report in the month they leave then you could end up paying too much.

Staff benefits
If an employee leaves while on statutory maternity, paternity or sick leave you are still legally obliged to continue paying them the required amount until the end of the period.

You can no longer claim for sick pay but as an employer you can usually reclaim 92 percent of employees' statutory maternity, paternity, adoption and shared parental pay.

You can also reclaim 103 per cent of your business qualifies for Small Employers' Relief. You get this if you paid £45,000 or less in Class 1 National Insurance in the previous complete tax year.

New employees
Depending on the type of position you are trying to fill, there will be training costs. As long as these are work related you are able to claim for them on your tax bill.

If they are deemed non-work related it will be treated as a benefit and the employee will need to pay tax and should be declared on a p11d. If you decide to provide this as a tax free perk you could set up a PAYE settlement that would mean the business pays the tax on the employee's behalf.

If you end up hiring someone on a larger salary then the previous employee you could also find yourself paying a larger national insurance bill.

*Chris Conway is managing director of Accounts and Legal


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